Privacy & Cookie Policy
N.S.L Security Systems Ltd
Effective Date: 28-03-2026
1. Who We Are
N.S.L Security Systems Ltd (“we”, “us”, “our”) operates this website and provides security system services.
2. What Personal Data We Collect
We may collect and process the following data:
Contact information: Name, phone number, email address
Communication data: Records of correspondence, including telephone calls
Technical data: IP address, browser type, device information
Usage data: Website interaction data collected via cookies and analytics
3. How We Use Your Data
We use your data to:
Respond to enquiries and provide services
Manage customer relationships
Improve our website and services
Maintain security and prevent fraud
Train staff and ensure service quality (including call recordings)
4. Legal Basis for Processing
We rely on the following lawful bases:
Consent – for non-essential cookies and analytics
Legitimate interests – for business operations, security, and call recording
Contractual necessity – to provide requested services
5. Cookies
What Are Cookies?
Cookies are small text files placed on your device when you visit a website.
How We Use Cookies
We use:
Necessary cookies: Required for basic website functionality
Performance and analytics cookies: Help us understand website usage
Functionality cookies: Store user preferences
Google Analytics
We use Google Analytics to understand how visitors use our website. This may include:
IP address (anonymised where possible)
Device and browser information
Pages visited and time spent on the site
Data may be processed outside the UK.
More information: https://policies.google.com/privacy
Cookie Consent
Non-essential cookies are only used with your consent. You can accept or reject cookies via our cookie banner and update your preferences at any time.
Managing Cookies
You can control cookies through your browser settings. Disabling cookies may impact website functionality.
6. Third-Party Services
We use trusted third-party providers, such as analytics services, to help operate and improve our website. These providers process data according to their own privacy policies.
7. Call Recording
Telephone calls may be recorded for:
Training
Quality assurance
Record-keeping
Recordings are securely stored and accessed only when necessary.
8. Data Retention
We retain personal data only as long as necessary:
Enquiries: up to 12 months
Customer records: as required for legal and business purposes
Call recordings: up to 6 months
9. Your Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Request data portability
To exercise your rights, contact us at info@nslsecuritysystems.co.uk
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data.
11. International Data Transfers
Some data may be transferred outside the UK. Where this happens, appropriate safeguards are in place.
12. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
13. Contact Us
If you have questions about this policy or your data:
Email: info@nslsecuritysystems.co.uk
Privacy Policy
N.S.L Security Systems Ltd (“we”, “us”, or “our”) uses cookies on the N.S.L Security Systems website (the “Service”). By using the Service, you consent to the use of cookies.
This Cookie Policy explains what cookies are, how we use them, your choices regarding cookies, and further information about cookies.
What Are Cookies?
Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to the owners of the site.
How We Use Cookies
We use cookies for a variety of purposes, including:
Necessary Cookies: These cookies are essential for the operation of our website and allow you to use its features, such as accessing secure areas.
Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us to improve the website’s performance.
Functionality Cookies: These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalised features.
Analytics Cookies: We use Google Analytics to collect information about how visitors interact with our website. This data is used to analyse usage and improve the user experience.
Your Cookie Choices
You can control and manage cookies in various ways. Most browsers allow you to refuse or accept cookies, delete cookies already stored on your device, and set preferences for certain websites. Please note that disabling cookies may affect the functionality of our Service.
How to Manage Cookies
To manage cookies, you can adjust the settings in your web browser. Most browsers provide options to refuse cookies, delete them, or notify you before a cookie is set.
Third-Party Cookies
In addition to our own cookies, we may also use third-party cookies to report usage statistics and improve our website. These third-party cookies are subject to the respective privacy policies of the third-party service providers.
Updates to This Policy
We may update our Cookie Policy from time to time. Any changes will be posted on this page. We encourage you to review this Cookie Policy periodically for any updates.
Recording of Telephone Calls
All telephone calls with N.S.L Security Systems, including calls with staff, customers, and suppliers, may be recorded for training, quality assurance, and record-keeping purposes. Recordings are securely stored and used only for legitimate business purposes.
Contact Us
If you have any questions about our Privacy Policy, please contact us at:
N.S.L Security Systems Ltd
Email: info@nslsecuritysystems.co.uk
