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N.S.L Security Systems Ltd Logo

Date: 08 April 2024

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Choosing Authentic Ajax Products
 Avoid AJAX Gray Imports!
CUSTOMER WARNING: ATTENTION!

Warning

Gray imports are products imported and sold outside of Ajax’s official PRO distribution channels, which include installers and security companies. These goods are sourced from other countries where they are often available at lower prices.

Also known as parallel imports or parallel market goods, gray imports do not receive warranty support from the manufacturer. Furthermore, they fail to meet the same rigorous quality standards upheld by products sold through official UK channels. Choosing gray imports not only means sacrificing warranty protection but also exposes you to potential quality issues and substandard performance, compromising the effectiveness of your security measures.

Moreover, gray imports, often originating from unauthorised sources, can pose significant risks to consumers. These include security vulnerabilities such as hacking, as well as issues with poor performance, frequent malfunctions, and outdated firmware. Additionally, gray import products may be unauthorised copies or replicas, lacking the authenticity and reliability of genuine Ajax products. Purchasing such items not only jeopardises your security but also undermines the effectiveness and reliability of your security system.

Ajax does not have authorised representatives selling on platforms such as Amazon, eBay, or similar online marketplaces.

We take pride in offering only authentic products sourced directly from authorised UK Ajax distributors. Therefore, we do not provide gray imports. Our commitment is to deliver quality products backed by reliable warranty support and adherence to industry standards.

Important Note:
Ajax is a professional-grade Intruder alarm system, rated 2 and above. Installation is recommended to be exclusively performed by Trusted Partners Authorised by Ajax and accredited. We always provide and install hardware ourselves; we would never install Ajax hardware purchased by the customer!

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Author: Narinder

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