Ajax On-Demand Care Service

Pay-As-You-Go Service

Ajax Intruder Alarm & Video Surveillance System

Our Ajax On-Demand Care Service is designed for convenience and reliability. It provides professional maintenance and support for all your Ajax devices, including battery replacements, system diagnostics, and performance optimisation. This service is ideal for customers who require occasional maintenance and system checks without committing to a regular service plan.

This service ensures that your Ajax Wireless Intruder Alarm System remains fully functional, providing continued protection for your property.

Over time, the components of your alarm system, such as batteries, can wear out or degrade, impacting the system’s performance. Ajax batteries typically have a lifespan of 3 to 7 years, depending on usage and environmental factors.

Remote Inspection & Maintenance Report: At N.S.L Security Systems Ltd, we use specialised Ajax Pro software to carry out Remote Inspections of your Ajax Alarm System. This service includes generating a detailed Maintenance Report that identifies issues such as offline devices, low battery levels, and system errors. Our Remote Inspection and Maintenance Report service ensures your system is always performing at its best, offering you peace of mind and the highest level of protection.

Ajax On-Demand Care Service Issues Covered:

• Low Batteries

• Devices Offline

• Malfunctions

• Upgrades

• Device Replacement

• Tamper Alerts

• Connectivity Issues

• False Alarm Troubleshooting

• Signal Interference Resolution

• Configuration Adjustments

• System Diagnostics

To ensure your system stays reliable and responsive, it’s essential to have periodic checks and maintenance. Our On-Demand Care Service is ideal for those who didn’t opt for an ongoing Ajax Aftercare Maintenance Service plan but want to ensure their system continues to operate at peak performance years after installation.

Pay-As-You-Go Convenience: With our Ajax On-Demand Care Service, there’s no need for annual contracts or upfront commitments. Simply book the service when required, and we’ll take care of the rest.

What does the service include?

• Comprehensive System Inspection: Our highly trained Ajax specialist engineers will perform a detailed physical and visual inspection to check for any signs of wear, damage, or malfunction.

• Battery Health Check and Replacement: We will check the battery levels of your Ajax Wireless Intruder Alarm System and replace any that are dead or low, ensuring your system remains fully operational.

• Component Check: All system components, including sensors, hubs, and detectors, will be inspected to ensure they are functioning correctly and providing full protection for your property.

• Performance Optimisation: The system will be tested to ensure it responds as expected, giving you peace of mind that your property is secure.

Note: This service is available exclusively to N.S.L Security Systems Ltd customers who had the Ajax Intruder Alarm System installed by us but did not opt for the Ajax Aftercare Maintenance Service at the time of installation.

Important Note: Do not attempt to open or replace the product’s batteries yourself or through a third party, as this will void the warranty, may cause irreversible damage, and can compromise system functionality. N.S.L Security Systems Ltd is not liable for any issues resulting from unauthorised modifications or tampering. To maintain safety, reliability, and warranty compliance, battery replacements and system maintenance must be carried out by our Certified Ajax Specialists, ensuring your equipment is handled with expert care and giving you complete peace of mind.

Ajax On-Demand Care Service is a one-off support service available whenever you need it. Whether it’s troubleshooting, system checks, or technical assistance, our experts are ready to help without the need for a subscription or contract.