Ajax Aftercare Maintenance Service
Annually Contracted Service
Ajax Intruder Alarm & Ajax CCTV System
Our Ajax Aftercare Maintenance Service is an annual maintenance plan designed to keep your Ajax intruder alarm and CCTV system operating reliably, efficiently, and in line with manufacturer recommendations. Regular professional servicing helps reduce faults, prevent false alarms, and extend the life of your security equipment.
This service is ideal for homeowners and businesses who want long-term peace of mind and priority support.
Why Annual Maintenance Matters
Security systems are relied upon every day, often without visible signs of wear or faults. Over time, batteries weaken, settings can change, and performance may be affected without proper checks.
Annual maintenance helps to:
Identify issues before they become faults
Reduce false alarms and system downtime
Maintain optimal performance and reliability
Extend the lifespan of devices and components
Ensure your system continues to meet professional standards
What’s Included in the Service
Each Aftercare Maintenance visit is carried out by a certified Ajax specialist and includes a comprehensive inspection and performance check.
Ajax Intruder Alarm Maintenance Includes:
Full system health check
Priority remote support
Testing of all sensors and detection devices
Battery level checks on all devices
Free battery replacement for sites with over 100 Ajax alarm devices
Inspection of tamper protection across all devices
Signal strength, communication, and range verification
Firmware and software checks to ensure all devices are running the latest stable versions
System configuration review and optimisation for performance and reliability
Fault diagnostics and issue resolution where possible
Annual system review to confirm full operational status
Ajax CCTV Maintenance Includes:
Full system health check
Priority remote support
Visual inspection of all cameras and accessible cabling
Camera cleaning, focus, and alignment checks
Verification of live view, playback, and recording functionality
Network connectivity and bandwidth checks
NVR configuration and system health verification
Storage capacity, retention settings, and hard drive health check
Firmware updates for cameras and recording equipment
Review and optimisation of camera settings and image quality
Fault diagnostics and performance checks
Battery Replacement Policy
Battery levels are checked during every maintenance visit. If battery replacement is required, this will be discussed with you before replacement. Replacement batteries are supplied at cost and are not included in the annual maintenance fee unless otherwise agreed.
Free battery replacement is included for larger sites with over 100 Ajax alarm devices, covering standard device batteries as part of the annual aftercare service to help reduce ongoing maintenance costs and ensure the system continues to operate reliably without interruption
Priority Support and Assistance
Customers on the Aftercare Maintenance Service benefit from:
Priority phone and remote support
Faster response times for call-outs
Expert assistance from Ajax-trained engineers
This ensures any issues that arise during the year are handled promptly and professionally.
Pricing Structure
Pricing is based on the number of intruder alarm devices and CCTV cameras installed at the property. Clear pricing tables are provided on this page so you know exactly what to expect.
This service is offered on an annual basis and must be active to receive the included benefits.
Services are billed annually and renewed each year.
Professional Maintenance Reporting
Using official Ajax Pro Company software, we provide a comprehensive Ajax Maintenance Report following each service visit. This report documents system condition, test results, and any recommendations, providing full transparency and accountability.
Keep Your Security System in Top Condition
The Ajax Aftercare Maintenance Service ensures your system continues to perform as intended year after year. With professional servicing, detailed reporting, and priority support, you can trust your security system is in safe hands.
Contact us today to confirm your Aftercare Maintenance plan or to discuss whether this service is right for your system.
Important Information
This service is available only to customers who opted in at the time of installation
One scheduled annual maintenance visit is included
Additional visits, call-outs, or remedial works may be chargeable
Replacement parts are not included unless specifically stated
Hardware replacements, major repairs, or additional cabling are not included and will be quoted separately
Maintenance and support are provided remotely where possible, with on-site support available if required
Ajax Maintenance Report Service
At N.S.L Security Systems Ltd, we use official Ajax Pro Company software to carry out remote inspections of your Ajax alarm system. This allows us to generate a comprehensive, official Ajax Maintenance Report that highlights system health, device status, low battery levels, offline devices, and any detected system issues.
As an accredited Ajax installation company, our maintenance reporting ensures your system remains fully optimised and professionally maintained, giving you confidence that your security system is performing as intended.
Ajax Intruder Alarm Aftercare Maintenance Service
Annual Pricing
Pricing is based on the total number of Ajax alarm devices and Ajax hubs installed at the property
Number of Ajax Alarm Devices | Annual Price |
|---|---|
01 – 08 Ajax Alarm Devices | £ – Contact us for pricing! |
08 – 12 Ajax Alarm Devices | £ – Contact us for pricing! |
12 – 16 Ajax AlarmDevices | £ – Contact us for pricing! |
16 – 20 Ajax Alarm Devices | £ – Contact us for pricing! |
20 + Ajax Alarm Devices | £ – Contact us for pricing! |
Service is billed annually and renewed each year.
Additional Charges
Please note that additional charges may apply if your property is located outside our standard service area. All prices include parts and labour unless otherwise stated.
Ajax CCTV Aftercare Maintenance Service
Annual Pricing
Pricing is based on the total number of Ajax cameras and NVR units installed at the property
Number of Ajax Cameras | Annual Price |
|---|---|
01 – 04 Ajax Cameras | £ – Contact us for pricing! |
04 – 08 Ajax Cameras | £ – Contact us for pricing! |
08 – 12 Ajax Cameras | £ – Contact us for pricing! |
12 – 16 Ajax Cameras | £ – Contact us for pricing! |
16 + Ajax Cameras | £ – Contact us for pricing! |
Service is billed annually and renewed each year.
Additional Charges
Please note that additional charges may apply if your property is located outside our standard service area. All prices include parts and labour unless otherwise stated.
Contact us today to experience the difference in Ajax Aftercare Maintenance Service for Ajax intruder alarm and Ajax CCTV systems in Leeds and West Yorkshire.
Note: This service is available exclusively to new N.S.L Security Systems Ltd customers who are about to have the Ajax Intruder Alarm System or Ajax CCTV System installed by us and opt for this service from the installation date.
Ajax Aftercare Maintenance Service is is an annually contracted subscription service that ensures your Ajax security system remains in optimal condition. It includes system checks, updates, and troubleshooting to keep your security running smoothly.
Here’s what you’ll receive:
Annual On-Site Maintenance Service Visit
Priority Remote Technical Support
Priority Phone & Email Support
Priority Rapid Response & Call-Out Service
Reduced Call-Out Charge for the first call-out
Once a year, there is an Ajax Aftercare Maintenance on-site visit to ensure the equipment’s full functionality, maintaining the system’s performance and reliability. During this visit, an engineer will perform physical and visual inspections to detect any damages and ensure that all components are in working order. A checklist log will be filled out to document and report any potential defects or issues with the system. Additionally, all hardware, including the external cameras, will be cleaned to remove dust and residue.
The engineer will also conduct checks on various aspects, such as the hard drive, playback recording, network connection, cables, firmware updates, and system testing. Battery levels of the Ajax Wireless Intruder Alarm System will be checked during the annual on-site visit. If any batteries are found to be low, they will be replaced; however, the cost of replacement batteries is not included and will be charged separately.
As part of our Ajax Aftercare Maintenance Service, in the event of a system fault, an engineer will be promptly arranged for assistance. Remote maintenance service checks will also occur.
If you haven’t enrolled in our annual Ajax Aftercare Maintenance Service or initially opted for this service from the installation date, please reach out to us later on. We would be happy to provide you with a quote for an Ajax On-Demand Care Service on-site visit
For further assistance or any additional questions, please don’t hesitate to contact us.